Supervisory Management
Course Dates
22 September 2010 - 24 September 2010Supervisory Management Skills – 3 days
Cost:
This is a three-day course and costs €995 euro per person, inclusive of course manual, lunch and refreshments.
Programme objective.
To assist established supervisors and middle managers enhance their operating skills and strategies and to enable newly appointed or less experienced people to develop their existing skills and to identify additional skills and strategies of relevance to their role.
Learning objective.
Participants will explore both the theory and practice of skills and strategies relative to the challenges and demands they face in their everyday work life and will improve their hands on application of skills in the areas people management, organisation of resources, delegation, planning, communications and problem solving.
Programme content.
- The role and responsibilities of the supervisor or middle manager.
- The concept of undertaking and discharging responsibility.
- Obtaining and retaining the support of people.
- Organisation, delegation and time management.
- Performance management, cost control, targets, goals and objectives.
- Monitoring performance, implementing corrective and preventive actions.
- Communication skills across the organisation structure.
- Effective communication skills with senior management, colleagues and subordinates.
- Understanding and applying the principles of motivation in a practical and effective manner.
- Recognising and rewarding good performance.
- Dealing with performance improvement issues.
- Planning and preparing for communications with employees relative to disciplinary or grievance issues.
- Dealing with difficult people.
- Problem solving skills.
This programme focuses on the practicalities of how to do things and therefore involves the interaction of participants in case study review, role playing and group activity with a strong emphasis on learning by doing. Scenarios of relevance to the challenges and demands participants encounter in their daily working lives will be employed to reinforce the learning process.
Who Should Attend?
People employed at supervisory and middle management level who achieve their goals and objectives through and with the cooperation of the people who report to them. The programme is suitable for established supervisors and middle managers who wish to enhance their skills or for people who have recently been appointed to positions of supervisory or management responsibility.
VENUE:
First Polymer Training,
7 Centre Court, Blyry Business and Commercial Park,
Athlone
Co. Westmeath
FETAC Certification: This course is a FETAC certified Level 6 course.
DURATION:
The course commences at 9.15 am and finishes at 5.00 pm each day for the three days
CONVENIENT HOTELS (w/parking):
Creggan Court Hotel, Athlone Tel: 090-6477777
Radisson SAS, Northgate Street, Athlone. (Book through us for a special rate)
*This programme is a FETAC component (minor) award, certified at Level 6 on the national framework of qualifications (www.nfq.ie ).
Full instructions, timelines and ongoing guidance will be given by the course tutor. Most assessments are completed during the programme and results will be made available to learners as soon as they have gone through our Quality Assurance procedures and final submission to FETAC.
Please see our Protection for Learners Policy
Engineers Ireland CPD Scheme
In 2009, FPTS became a registered training provider with Engineers Ireland, recognising FPTS as a training provider who offers relevant learning oppurtunities for the career development of Engineers Ireland (EI) members.
Each FPTS course attended allows EI members to gain credits under the CPD scheme
